After you report a suspected fake G2 review, G2 may assess the content, compare it against policy signals, request more context, and decide whether to leave the review live, limit its impact, or remove it. Outcomes depend on the quality of your evidence, not just your suspicion. Save screenshots, reviewer details, timestamps, and any mismatch with customer records before your team loses context. If the review remains visible, respond professionally without accusing the reviewer in public. Keep internal notes consistent across marketing, customer success, and leadership so any follow-up is clear. While waiting, continue collecting authentic G2 reviews and monitoring the profile. The goal is to protect trust, reduce overreaction, and keep one suspicious review from distorting buyer perception further.

OrderBoosts supports SaaS teams with a platform-compliant, long-term reputation strategy focused on authentic reviews, verified users, and calm incident response.